Caritas Addicted Gamblers Counselling Centre, funded by the Ping Wo Fund of Home and Youth Affairs Bureau, was established on 15 October 2003. The Centre comprises registered social workers, gambling counsellors, welfare worker as well as administrative assistant. It aims to counsel the gamblers with gambling disorder and their family members.

 

Characteristics

  • Specialized gambling counselling service provided by registered social workers / professional counsellors
  • Adopted of “Measurement - based Care” counselling model
  • Incorporated the theory of “Gambling Disorder” into gambling counselling case
  • Family-oriented approach to intervention

 

Service Contents

  • Gambling Counselling
  • Family Counselling
  • Helpline Inquiry
  • Debt Consultation
  • Treatment / Support Group
  • Peer Support
  • Professional Training
  • Community Prevention Education

 

Service Flowchart

  1. Help-Seeking
    A person with a Gambling Disorder or their family members directly calls the Helpline (1834633 press “2” or 24997828) and is answered by an intake counsellor.
  2. Helpline Inquiry
    Register the needs and information of the inquirer, and the center-in-charge then arrange a counsellor for case follow-up.
  3. Make an appointment
    The counsellor will contact the inquirer within three working days to schedule the first counselling session.
  4. Receiving Counselling
    Arrange participation in Treatment / Support Groups and evaluate the effectiveness based on counselling progress.

 

Service Hours

Monday, Tuesday, Thursday: 10am to 6pm
Wednesday, Friday: 10am to 10pm
Saturday: 2pm-10pm
Closed on Sundays and public holidays

 

Referral Form for Organization

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Contact Us

Caritas Addicted Gamblers Counselling Centre

Address : 9/F., Caritas Jockey Club Tsuen Wan Social Service Building, 9 Shing Mun Road, Tsuen Wan, New Territories, Hong Kong
Tel:2499 7828
Fax:2499 7820
Email:fsag@caritassws.org.hk
Gambling Counselling Hotline:1834633
WhatsApp / Signal:6829 8764